WEB SERVICES PRIVACY POLICY


Revised and Effective: June 24, 2019

Summary:

The Web Services Privacy Policy describes the information GEOSPAN collects about users when they use any of the GEOSPAN Web Services (as defined below), how GEOSPAN uses that information, and how GEOSPAN protects your privacy when you use certain websites, mobile applications, and other interactive features that link to this Privacy Policy, including, but not limited to:

GEOSPAN, GeoAssist™ or GeoVista® branded mobile applications that link to this Web Services Privacy Policy;
GEOSPAN, GeoAssist™ or GeoVista® branded websites and web services that link to this Web Services Privacy Policy, such as: geospan.com, geovista.com, and geoassistcommunity.com.

Users should read the whole Privacy Policy to get a full understanding of our privacy practices. This Privacy Policy applies to all GEOSPAN Web Services, but those services have different features and functions. Some services do not collect or use all of the information described in this Privacy Policy. Therefore, some provisions of this Privacy Policy may be inapplicable to those GEOSPAN Web Services.

The Information GEOSPAN Collects and How it is Used and Shared

We want you to understand what kinds of information may be collected about your use of any of the GEOSPAN Web Services, and what we might do with that information.

GEOSPAN collects two types of information from people who use GEOSPAN Web Services: (i) information that identifies a specific person using a website or app, and (ii) activity information about a person's use of one of the GEOSPAN Web Services without identifying him or her. 

Information that Identifies Someone

Information that identifies a particular person is "Personally-Identifiable Information" or "PII." PII can include the person's name, company name, address, financial account number, IP address, fax number, email address or phone number. We will not share this information with an advertiser, and we will not share it with another website or company, unless you tell us to (for example, if you want to post information about what your activities on a GEOSPAN Web Service on your Facebook page). We use PII to provide services to users. For example, we may use it to bill for services, to check credit, to confirm identity when you login, or to communicate with users. Sometimes we use other companies to help us provide our services. We may share user information with these companies, but they are required to protect it and to use it only to provide services to our users.

Information that Does Not Identify a Specific Person

Information that does not identify a specific person is "Non-Personally-Identifiable Information" or "non-PII." It could be an anonymous personal record of online activity of your company or users, or information you put in a user profile - like a zip code, business type, department, affiliations or your Federal Identification Number (when it's used without your name or other PII). We routinely collect this kind of information and use it to improve user experience. Sometimes we share this non-PII with other companies that help us deliver and improve our services.

Disclosure of your Information

We respect and protect your privacy, but it is possible that we may be required to provide information about you to a court or law enforcement agency. In these cases, we will only disclose your information if we are legally required to do so—if we receive a valid subpoena, court order, or search warrant, for example. We may also disclose information about you in order to defend claims you may bring against the company.

Registering

Users may choose not to register for any one of the GEOSPAN Web Services (or for all of them) if you do not want to share information that identifies you when you use that service.

If you register for certain GEOSPAN Web Services we will give you a chance to create a profile. We may use some of the information in that profile to choose the content and product information we think you would like to see.

When you register, we may also send you email about other products and services. You may choose not to receive these messages. However, we will still send you email with information about the specific services you use.

Blogs, Forums, and Surveys

If you choose to post information on blogs or forums on any of the GEOSPAN Web Services, it will not be private. Once the information is posted, other users may copy or store it. GEOSPAN may provide you the opportunity to participate in surveys on some of the GEOSPAN Web Services. Please visit the full Privacy Policy for more information.

Information Sharing with Social Networking Sites

You may choose to exchange information between the GEOSPAN Web Services and a social network, such as information from your GEOSPAN profile, information about what you do on GEOSPAN Web Services, or information about the people, places, and things that you follow on your social network. If we get instructions to send your information to, or collect your information from, one of these networks, we will follow those instructions. On pages of a GEOSPAN Site (as defined below) that contain social network functionality, the social network providing the functionality may be able to collect information about you regardless of whether you use that functionality. For example, if a page within a GEOSPAN Site contains a Facebook "Like" button, Facebook may be able to collect data about your visit to that page, even if you don't click on the "Like" button. Please review the privacy policy of the relevant social network and/or log out of it before you use any of the GEOSPAN Web Services. As with other websites, you may be able delete any cookies placed on your device by the social network using your browser.

Changes to Comcast's Business or the Privacy Policy

If GEOSPAN's business changes—for example, if our company merges with another company or we sell one or more of the GEOSPAN companies that provide the GEOSPAN Web Services—we may provide the new owners of the GEOSPAN Web Services with your information. If there is a change of ownership, we will tell you using any permissible means, including via email and/or a prominent notice on the GEOSPAN Sites, as well as let you know of any choices you may have regarding your PII. We will also let you know if the Privacy Policy changes for any other reason, so you can decide whether you want to continue using the GEOSPAN Web Services.

Full Privacy Policy

1. About the Privacy Policy and the GEOSPAN Web Services

GEOSPAN respects your privacy. Within this Web Services Privacy Policy ("Privacy Policy") the term "GEOSPAN" or "we" (and related pronouns) will refer to GEOSPAN Corporation, Inc, and its respective subsidiaries and affiliates (i.e., other companies owned or controlled by GEOSPAN Corporation) that own and operate websites, and Internet services, and apps on GEOSPAN Corporation, Inc’s behalf. The term "you" or "user" (and related pronouns) refers to you as a user of any or all of the GEOSPAN Web Services described below. As described above, the term "Personally Identifiable Information" or "PII" refers to information that identifies a specific person, such as the person's name, address, financial account number, fax number, email address or phone number. The term "Non-Personally Identifiable Information" or "non-PII" refers to information that is demographic, de-identified, aggregated, or does not otherwise identify a specific person, such as a person's gender, ZIP code, device and network identifiers and settings, connection and usage information, or other information when that information is not used with Personally Identifiable Information.

What does this Privacy Policy cover?

This Privacy Policy explains how GEOSPAN will use the information that you provide when you use certain websites, mobile applications, and other interactive features that link to this Privacy Policy, including, but not limited to:

the websites geospan.com, geovista.com, and geoassistcommunity.com, excluding certain co-branded websites and web services provided by third parties through contractual arrangements with GEOSPAN, as further described below (the "GEOSPAN Sites"); and all GEOSPAN branded mobile applications that link to this Privacy Policy.

This Privacy Policy applies to all GEOSPAN Web Services, but those services have different features and functions. Some services do not collect or use all of the information described in this Privacy Policy. Therefore, some provisions of this Privacy Policy may be inapplicable to those GEOSPAN Web Services.

What is outside the scope of this Privacy Policy?

Some of the GEOSPAN Web Services contain links to other websites that are not operated by GEOSPAN and have their own privacy policies that you should read before you use them. Other sites that we link to may contain references to GEOSPAN or some GEOSPAN branding, but these non-GEOSPAN websites and resources are provided by companies or persons other than GEOSPAN. Examples of these non-GEOSPAN websites include websites where you are required to log-in using a username and password other than your username and password for the GEOSPAN Web Services. This Privacy Policy does not apply to those non-GEOSPAN sites. Those sites have their own policies that you should read before you use them.

2. Collection of Information

All Users
GEOSPAN, or third parties acting on GEOSPAN 's behalf, routinely log non-PII that is automatically generated when all users visit or use the GEOSPAN Web Services (including both the GEOSPAN Sites and GEOSPAN Apps), as a by-product of the user's activities ("Web Services Log Data"). This information includes, but is not limited to HTTP header information that is automatically passed between a user's device and the GEOSPAN Web Services, such as the browser being used at the time, the operating system being used at the time, the UDID of the device (if the device being used to access the GEOSPAN Web Services is a mobile device) and the URL of the webpage or other asset within the GEOSPAN Web Services that is being requested. This information may also include details relating to the activities users perform within the GEOSPAN Web Services, such as what links they click on, in what order they access specific web pages within the GEOSPAN Web Services, the search queries they perform on the GEOSPAN Web Services, and the devices and Wi-Fi networks that users set up and manage.

Some of the GEOSPAN Web Services allow you to store certain details and preferences that help you personalize that GEOSPAN Web Service ("Preference Data"). This non-PII may include ZIP code, gender, preferred type of communications, and device names and associations. We do this so that you do not have to enter this data every time you return to the GEOSPAN Web Services. We may also use the Preference Data to deliver other personalized services and features of the GEOSPAN Web Services.

Registered Users

GEOSPAN asks you to provide certain information when you initially register to use any of the GEOSPAN Web Services and then afterwards may ask you to provide additional information when you use certain GEOSPAN Web Services for the first time. In addition, GEOSPAN also collects information about your use of any of the GEOSPAN Web Services as a registered user. Some of the GEOSPAN Web Services permit you to establish secondary accounts, and if you do so we collect similar information in order to establish and maintain those accounts. When you allow others to use or access the Services through your account, we collect information about their use, as well.

This table summarizes the different types of information that we may collect from you when you register for any of the GEOSPAN Web Services and use one of the GEOSPAN Web Services as a registered user.

  • Type/Name
  • When Collected
  • Representative Examples
  • Registration Data
  • When you create an account for any of the

GEOSPAN Web Services or subsequently modify your Registration Data

  • First and last name, username, password, email address, mailing address, location, and phone number

Profile Data

  • The first time you access certain GEOSPAN Web Services after you have created an account or subsequently modify your Profile Data
  • Additional email addresses, lists of people to connect with through certain GEOSPAN Web Services, notification preferences for products and services made available by GEOSPAN and device names, policies, and associations

Activity Data

  • When you log-in to your account and use any of the GEOSPAN Web Services
  • Flagging or rating support or news articles, or other content, posting blog entries or comments, sharing URLs, and content and data feeds from non-GEOSPAN social networks or services that you choose, and device and network identifiers, connection, and usage information
  • Collectively, your Registration Data, Profile Data, Activity Data, and any other generally available demographic or other data about you that GEOSPAN gathers from other sources is referred to as "Your Data." Your Data does not include information that third parties may independently gather from other websites about you using their own cookies, as further described in this Privacy Policy.

Most GEOSPAN Web Services have their own pages where you can manage certain portions of your Registration Data and Profile Data relevant to that specific service.

Location Information
We may collect information from the devices you use to access the GEOSPAN Web Services that tells us where you are at a specific point in time, such as the location of the Wi-Fi Service access point to which you log in, as described below. Additionally, the GEOSPAN Apps may use your mobile device's location services in accordance with the notice and choice settings provided by your device’s operating system and in accordance with this Privacy Policy. You may opt-out of location based services at any time by changing the location settings on your device.

User Access and Choice

You have the right and ability to access certain information that GEOSPAN collects under this Privacy Policy. For example, if you are a registered user and your PII changes, you may update it (or correct it if it is incorrect) through your account or by contacting us. If you'd like us to help you remove any of your PII that we have previously collected through a GEOSPAN Site or that is currently posted on a GEOSPAN Site in a public forum, directory, or testimonial, please contact us. We will respond to your request within 30 days. In some cases, we may not be able to remove your PII, in which case we will let you know if we are unable to do so and why.

We will retain Your Data for as long as your account is active or as needed to provide you with the GEOSPAN Web Services, or as otherwise necessary to help us improve our products and services, comply with our legal and contractual obligations, resolve disputes, and enforce our agreements with you.

3. Tracking Technologies and GEOSPAN 's Data Collection

GEOSPAN, and its marketing partners and service providers, may use technologies such as cookies, beacons, tags, and scripts to collect information as further described in this Privacy Policy. A cookie is a small file that is stored on a user's computer. Among other things, cookies enable certain GEOSPAN Web Services to store Preferences Data, as further described in this Privacy Policy. For example, cookies enable geoassistcommunity.com to remember your preferred ZIP code for weather forecasts. Cookies can also hold information like a unique string of numbers and letters that does not directly identify you. GEOSPAN may use this number to help it collect Activity Data, as further described in this Privacy Policy.

Certain GEOSPAN Web Services may use different types of cookies, like HTTP cookies (sometimes referred to as "browser cookies"), Flash cookies (sometimes referred to as "Flash LSOs"), and HTML5 local storage (sometimes referred to as "LS" or "LS cookies"). For more information on controlling HTTP cookies and these cookies, please see Section 8, below.

We may also use a software technology called clear gifs (sometimes referred to as "Web beacons" or "Web bugs") to help us collect Activity Data, as further described in this Privacy Policy. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to HTTP cookies, which are stored on a user's computer hard drive, clear gifs are embedded invisibly on web pages and are about the size of the period at the end of this sentence. If you are a registered user of any of the GEOSPAN Web Services, we may associate the information we collect using cookies and/or clear gifs with your information and use it as further described in this Privacy Policy. If your web browser is configured not to accept cookies, you may still use the GEOSPAN Web Services, but your ability to use some areas or functionality may be limited.

We may collect data when you use certain GEOSPAN Web Services on a particular browser or device. Additionally, information collected from a particular browser or device may be associated with information collected from another computer or device that is linked to that browser or device for the purposes described in this Privacy Policy.

Some of the GEOSPAN Web Services use Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies or other tracking technologies to help us analyze how users interact with certain websites, compile reports on the websites’ activity, and provide other services related to websites activity and usage. The technologies used by Google may collect information such as your IP address, time of visit, whether you are a return visitor, and any referring website. The technologies used by Google Analytics do not gather information that personally identifies you. The information generated by Google Analytics will be transmitted to and stored by Google and will be subject to Google’s privacy policies. 

4. Use of Information

GEOSPAN uses the information we collect, including both PII and Non-PII, in aggregated, de-identified, and individual forms, to provide the GEOSPAN Web Services and support them. We may process and use this data for purposes consistent with the law and this Privacy Policy, including, but not limited to:

  • Customize, measure, and understand your use of the GEOSPAN Web Services, and the content, features, and products provided through them;
  • Enforce our Web Services Terms of Service and detect fraud and other illegal activities;
  • Bill and collect for any applicable fees or charges;
  • Provide customer service and technical support for the GEOSPAN Web Services for performance, configuration, usage, and management and troubleshooting of the services and any devices or networks you use with them;
  • Authenticate access to your account;
  • Improve our services and identify and develop new products and new services;
  • Let you know about new products or services from GEOSPAN or other companies we work with as well as promotional offers from GEOSPAN or others we work with.
  • Let you know about changes to the GEOSPAN Web Services, the Web Services Terms of Service, this Privacy Policy, and other terms that apply to our services; and
  • Update any hardware, software, or other tools that we provide in conjunction with the GEOSPAN Web Services.

GEOSPAN may use the information we collect for internal business purposes, such as delivering the GEOSPAN Web Services, determining how much traffic certain portions of the GEOSPAN Web Services receive, for license reporting and assessment of service levels, to better understand how the GEOSPAN Web Services are used, to gauge traffic patterns and determine what types of content, devices, and services are most popular with users of the GEOSPAN Web Services, and determining which search queries on certain GEOSPAN Web Service are the most popular.

GEOSPAN may also use the information it collects to customize the GEOSPAN Web Services and make them more relevant to you. For example, GEOSPAN may use this data to determine which support articles, videos, or blogs and podcasts to recommend to you.

GEOSPAN may use your Registration Data to verify that you are the person authorized to use the GEOSPAN Web Services or to manage your account. GEOSPAN may also use your Registration Data to determine whether your GeoAssistCommunity.com subscription allows you to access specific content or services offered through some of the GEOSPAN Web Services. 

5. Sharing of Information

GEOSPAN uses third parties to assist us in delivering parts of the GEOSPAN Web Services to you, such as hosting, technical integration, marketing, analytics, customer service, and fraud protection. We may share portions of the information we collect with these third parties to the extent necessary for them to provide these services. These companies are acting on GEOSPAN 's behalf and are required, by contract with GEOSPAN, to keep this information confidential and are only authorized to use it for specific purposes. As described in more detail below, GEOSPAN may also provide non-PII to third parties who deliver content to you on GEOSPAN 's behalf. GEOSPAN will not provide your PII to these parties unless you expressly authorize us to do so.

On pages of the GEOSPAN Web Services that contain social network functionality, the social network providing the functionality may be able to collect information about you, even if you don't use that functionality. For example, if a page within one of the GEOSPAN Web Services contains a Facebook "Like" button, Facebook may be able to collect data about your visit to that page, even if you don't click on the "Like" button. Please review the privacy policy of the relevant social network and/or log out of it before you use the GEOSPAN Web Services. As with other websites, you may be able to delete any cookies placed on your device by the social network using your browser.

6. Online Tracking

Some of the third-party service providers that GEOSPAN uses to deliver services, and content on the GEOSPAN Web Services may collect information from those services, as disclosed in this Privacy Policy. This information may include PII or may be used to contact you online.

7. Advertisements and Promotional Offers

GEOSPAN, or third parties acting at GEOSPAN's request, may deliver advertisements to you through certain GEOSPAN Web Services and other websites, depending on whether you are a registered user or not, as described in more detail below.

If you are a registered user, GEOSPAN, or service providers acting at GEOSPAN's request, may use Your Data, regardless of where we gathered this information, to determine what type of promotion to display to you on certain GEOSPAN Web Services and other digital properties. In addition, some of the graphical display, text, and other promotions sold by GEOSPAN and promotional offers from GEOSPAN on certain GEOSPAN Web Services and other digital properties are customized for you based on the ZIP code of your Internet service address, information about your current subscription, or use of GEOSPAN products and services. If you do not want this information to be used to serve you targeted ads or promotional offers, you may contact us to opt-out. Please note this does not opt you out of being served with any advertising; you will continue to receive advertisements and ads from third parties, but they may not be as relevant to you.

8. Communicating with You

GEOSPAN may use your Registration Data to send you a confirmation email verifying the ownership of the email addresses provided in your Registration Data and to send you service-related communications about the GEOSPAN Web Services. In addition, GEOSPAN may send you promotional or commercial email relating to each of the GEOSPAN Web Services for which you have activated your account. You can opt-out from receiving this promotional or commercial email by following the instructions contained in the emails or by going to your preferences tools  (manage your promotional email offers from GEOSPAN ) and following the directions there.

9. Participating in Blogs, Forums, and Surveys

If you post comments to any of the blogs, forums, or other editorial sections of the GEOSPAN Web Services, any information you submit there can be read, collected, or used by other users of the GEOSPAN Web Services and any PII you post could be used to contact you. We are not responsible for PII you choose to submit through these features.

We may provide you the opportunity to participate in surveys on the GEOSPAN Web Services. If you participate, we may request certain PII from you. Participation in these surveys is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name), and demographic information (such as zip code). We use this information to improve the GEOSPAN Web Services and other GEOSPAN products and services.

We use may use a third-party service provider to conduct these surveys; and unless stated otherwise within the survey, that service provider is prohibited from using the PII it collects while providing services on our behalf for any other purpose. We will treat the PII that you provide us through these surveys in accordance with this Privacy Policy.

10. Security

GEOSPAN uses industry standard approaches to securely store, control access to, and make appropriate use of Your Data, and we require our contractors and other providers to do so as well. However, no security measure is completely effective and GEOSPAN cannot guarantee the complete security of the information we collect. If you don't want GEOSPAN to know any particular information about you, you should not register to use the GEOSPAN Web Services or include it in anything that you submit or post to GEOSPAN , including posts on a GEOSPAN Site or emails to GEOSPAN . 

We follow generally-accepted standards to protect the information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on the GEOSPAN Web Services, you can contact us.

11. Disclosures of Information

GEOSPAN holds customer privacy in the highest regard and we make every reasonable effort to protect your privacy as described in this Privacy Policy. Nevertheless, we may be required to disclose PII or other information about you or other users of the GEOSPAN Web Services. These disclosures may be made with or without your consent, and with or without notice, in compliance with the terms of valid legal process such as a subpoena, court order, or search warrant, including to meet government or law enforcement requests. We may also disclose information about you or users of the GEOSPAN Web Services when we believe in good faith that the disclosure of information is necessary to prevent financial loss, address suspected illegal activity, protect our rights or property, or prevent imminent physical harm. We may also disclose information about you in order to defend claims you may bring against the company. In addition, GEOSPAN may disclose your PII or other information if GEOSPAN enters into a Business Transition (defined below). Please see Section 16 Change of Ownership or Other Business Transition for more details.

12. Your California Privacy Rights

California law permits its residents who provide personal information to a business creating an established business relationship as a customer to request and receive information about the business' disclosure of certain categories of personal information to other companies for their use for direct marketing. If you are a California resident and a customer of any of the GEOSPAN Web Services, you can request a copy of this information from GEOSPAN by sending email to Support@Geospan.com or a letter to GEOSPAN Corporation, Inc., Attn: California Direct Marketing Information, 6901 East Fish Lake Road Suite 156, Minneapolis, Minnesota 55369. Please include the name, street address, and email address on the account or registration you created to become a customer of any of the GEOSPAN Web Services in all requests.

13. Change of Ownership or Other Business Transition

If GEOSPAN enters into a business transition, such as a merger, acquisition, or the sale of all or part of its assets (a "Business Transition"), PII and non-PII associated with the GEOSPAN Web Services will likely be part of the assets transferred. In this event, we will notify you of any Business Transition. We will also notify you of any subsequent material changes to this Privacy Policy as a result of a Business Transition and give you the opportunity to opt-out for information that we have collected before, or may collect after, a new Privacy Policy containing material changes takes effect.

14. Changes to this Privacy Policy

GEOSPAN reserves the right to change this Privacy Policy. When we do change it, we will make a copy of the updated Privacy Policy available to you by posting it at http:www.geospan.com/privacy-policy/, or through other methods. If we make material changes to this Privacy Policy, we will also notify you through reasonable methods that we select. If we make material changes to this Privacy Policy that will result in a new use, disclosure, or permission of access to Personally Identifiable Information previously collected, we will obtain your opt in consent before implementing the change as required by law.

You understand and agree that if you use any of the GEOSPAN Web Services after the effective date of the updated Privacy Policy, GEOSPAN will consider your use as acceptance of the updated Privacy Policy.

15. Users Outside of the United States

The GEOSPAN Web Services are intended for users located in the United States, where our computer systems collect, process, and store personal data. If you use the GEOSPAN Web Services from outside the United States, you understand and consent to the transfer of your personal data to the United States for the collection, use, processing, and disclosure described in this Privacy Policy. Once collected in the United States, we may then transfer such personal data to other countries. You also understand that the laws regarding PII and non-PII in the United States and other countries where your personal data may be transferred, processed or stored may be different than the laws of your country and may not offer an equivalent level of protection of that in the European Union or the country in which you reside.

16. Contacting Comcast & Customer Support

You can direct questions regarding this Privacy Policy to GEOSPAN by emailing us at Support@Geospan.com. You can also send a letter by mail to GEOSPAN Corporation 6901 East Fish Lake Road Suite 156, Minneapolis, Minnesota 55369, Attn: Web Services Privacy Policy Questions.

Revised and Effective: June 24, 2019

To discuss your next project please contact our sales group today!

geoassist_change_detection1

geoassist_change_detection2