Revised and Effective: June 24, 2019
The Information GEOSPAN Collects and How it is Used and Shared
We want you to understand what kinds of information may be collected about your use of any of the GEOSPAN Web Services, and what we might do with that information.
GEOSPAN collects two types of information from people who use GEOSPAN Web Services: (i) information that identifies a specific person using a website or app, and (ii) activity information about a person's use of one of the GEOSPAN Web Services without identifying him or her.
Information that Identifies Someone
Information that identifies a particular person is "Personally-Identifiable Information" or "PII." PII can include the person's name, company name, address, financial account number, IP address, fax number, email address or phone number. We will not share this information with an advertiser, and we will not share it with another website or company, unless you tell us to (for example, if you want to post information about what your activities on a GEOSPAN Web Service on your Facebook page). We use PII to provide services to users. For example, we may use it to bill for services, to check credit, to confirm identity when you login, or to communicate with users. Sometimes we use other companies to help us provide our services. We may share user information with these companies, but they are required to protect it and to use it only to provide services to our users.
Information that Does Not Identify a Specific Person
Information that does not identify a specific person is "Non-Personally-Identifiable Information" or "non-PII." It could be an anonymous personal record of online activity of your company or users, or information you put in a user profile - like a zip code, business type, department, affiliations or your Federal Identification Number (when it's used without your name or other PII). We routinely collect this kind of information and use it to improve user experience. Sometimes we share this non-PII with other companies that help us deliver and improve our services.
Disclosure of your Information
We respect and protect your privacy, but it is possible that we may be required to provide information about you to a court or law enforcement agency. In these cases, we will only disclose your information if we are legally required to do so—if we receive a valid subpoena, court order, or search warrant, for example. We may also disclose information about you in order to defend claims you may bring against the company.
Users may choose not to register for any one of the GEOSPAN Web Services (or for all of them) if you do not want to share information that identifies you when you use that service.
If you register for certain GEOSPAN Web Services we will give you a chance to create a profile. We may use some of the information in that profile to choose the content and product information we think you would like to see.
When you register, we may also send you email about other products and services. You may choose not to receive these messages. However, we will still send you email with information about the specific services you use.
Blogs, Forums, and Surveys
Information Sharing with Social Networking Sites
2. Collection of Information
GEOSPAN, or third parties acting on GEOSPAN 's behalf, routinely log non-PII that is automatically generated when all users visit or use the GEOSPAN Web Services (including both the GEOSPAN Sites and GEOSPAN Apps), as a by-product of the user's activities ("Web Services Log Data"). This information includes, but is not limited to HTTP header information that is automatically passed between a user's device and the GEOSPAN Web Services, such as the browser being used at the time, the operating system being used at the time, the UDID of the device (if the device being used to access the GEOSPAN Web Services is a mobile device) and the URL of the webpage or other asset within the GEOSPAN Web Services that is being requested. This information may also include details relating to the activities users perform within the GEOSPAN Web Services, such as what links they click on, in what order they access specific web pages within the GEOSPAN Web Services, the search queries they perform on the GEOSPAN Web Services, and the devices and Wi-Fi networks that users set up and manage.
Some of the GEOSPAN Web Services allow you to store certain details and preferences that help you personalize that GEOSPAN Web Service ("Preference Data"). This non-PII may include ZIP code, gender, preferred type of communications, and device names and associations. We do this so that you do not have to enter this data every time you return to the GEOSPAN Web Services. We may also use the Preference Data to deliver other personalized services and features of the GEOSPAN Web Services.
GEOSPAN asks you to provide certain information when you initially register to use any of the GEOSPAN Web Services and then afterwards may ask you to provide additional information when you use certain GEOSPAN Web Services for the first time. In addition, GEOSPAN also collects information about your use of any of the GEOSPAN Web Services as a registered user. Some of the GEOSPAN Web Services permit you to establish secondary accounts, and if you do so we collect similar information in order to establish and maintain those accounts. When you allow others to use or access the Services through your account, we collect information about their use, as well.
This table summarizes the different types of information that we may collect from you when you register for any of the GEOSPAN Web Services and use one of the GEOSPAN Web Services as a registered user.
- When Collected
- Representative Examples
- Registration Data
- When you create an account for any of the
GEOSPAN Web Services or subsequently modify your Registration Data
- First and last name, username, password, email address, mailing address, location, and phone number
- The first time you access certain GEOSPAN Web Services after you have created an account or subsequently modify your Profile Data
- Additional email addresses, lists of people to connect with through certain GEOSPAN Web Services, notification preferences for products and services made available by GEOSPAN and device names, policies, and associations
- When you log-in to your account and use any of the GEOSPAN Web Services
- Flagging or rating support or news articles, or other content, posting blog entries or comments, sharing URLs, and content and data feeds from non-GEOSPAN social networks or services that you choose, and device and network identifiers, connection, and usage information
Most GEOSPAN Web Services have their own pages where you can manage certain portions of your Registration Data and Profile Data relevant to that specific service.
User Access and Choice
We will retain Your Data for as long as your account is active or as needed to provide you with the GEOSPAN Web Services, or as otherwise necessary to help us improve our products and services, comply with our legal and contractual obligations, resolve disputes, and enforce our agreements with you.
3. Tracking Technologies and GEOSPAN 's Data Collection
Certain GEOSPAN Web Services may use different types of cookies, like HTTP cookies (sometimes referred to as "browser cookies"), Flash cookies (sometimes referred to as "Flash LSOs"), and HTML5 local storage (sometimes referred to as "LS" or "LS cookies"). For more information on controlling HTTP cookies and these cookies, please see Section 8, below.
4. Use of Information
- Customize, measure, and understand your use of the GEOSPAN Web Services, and the content, features, and products provided through them;
- Enforce our Web Services Terms of Service and detect fraud and other illegal activities;
- Bill and collect for any applicable fees or charges;
- Provide customer service and technical support for the GEOSPAN Web Services for performance, configuration, usage, and management and troubleshooting of the services and any devices or networks you use with them;
- Authenticate access to your account;
- Improve our services and identify and develop new products and new services;
- Let you know about new products or services from GEOSPAN or other companies we work with as well as promotional offers from GEOSPAN or others we work with.
- Update any hardware, software, or other tools that we provide in conjunction with the GEOSPAN Web Services.
GEOSPAN may use the information we collect for internal business purposes, such as delivering the GEOSPAN Web Services, determining how much traffic certain portions of the GEOSPAN Web Services receive, for license reporting and assessment of service levels, to better understand how the GEOSPAN Web Services are used, to gauge traffic patterns and determine what types of content, devices, and services are most popular with users of the GEOSPAN Web Services, and determining which search queries on certain GEOSPAN Web Service are the most popular.
GEOSPAN may also use the information it collects to customize the GEOSPAN Web Services and make them more relevant to you. For example, GEOSPAN may use this data to determine which support articles, videos, or blogs and podcasts to recommend to you.
GEOSPAN may use your Registration Data to verify that you are the person authorized to use the GEOSPAN Web Services or to manage your account. GEOSPAN may also use your Registration Data to determine whether your GeoAssistCommunity.com subscription allows you to access specific content or services offered through some of the GEOSPAN Web Services.
5. Sharing of Information
GEOSPAN uses third parties to assist us in delivering parts of the GEOSPAN Web Services to you, such as hosting, technical integration, marketing, analytics, customer service, and fraud protection. We may share portions of the information we collect with these third parties to the extent necessary for them to provide these services. These companies are acting on GEOSPAN 's behalf and are required, by contract with GEOSPAN, to keep this information confidential and are only authorized to use it for specific purposes. As described in more detail below, GEOSPAN may also provide non-PII to third parties who deliver content to you on GEOSPAN 's behalf. GEOSPAN will not provide your PII to these parties unless you expressly authorize us to do so.
6. Online Tracking
7. Advertisements and Promotional Offers
GEOSPAN, or third parties acting at GEOSPAN's request, may deliver advertisements to you through certain GEOSPAN Web Services and other websites, depending on whether you are a registered user or not, as described in more detail below.
If you are a registered user, GEOSPAN, or service providers acting at GEOSPAN's request, may use Your Data, regardless of where we gathered this information, to determine what type of promotion to display to you on certain GEOSPAN Web Services and other digital properties. In addition, some of the graphical display, text, and other promotions sold by GEOSPAN and promotional offers from GEOSPAN on certain GEOSPAN Web Services and other digital properties are customized for you based on the ZIP code of your Internet service address, information about your current subscription, or use of GEOSPAN products and services. If you do not want this information to be used to serve you targeted ads or promotional offers, you may contact us to opt-out. Please note this does not opt you out of being served with any advertising; you will continue to receive advertisements and ads from third parties, but they may not be as relevant to you.
8. Communicating with You
GEOSPAN may use your Registration Data to send you a confirmation email verifying the ownership of the email addresses provided in your Registration Data and to send you service-related communications about the GEOSPAN Web Services. In addition, GEOSPAN may send you promotional or commercial email relating to each of the GEOSPAN Web Services for which you have activated your account. You can opt-out from receiving this promotional or commercial email by following the instructions contained in the emails or by going to your preferences tools (manage your promotional email offers from GEOSPAN ) and following the directions there.
9. Participating in Blogs, Forums, and Surveys
If you post comments to any of the blogs, forums, or other editorial sections of the GEOSPAN Web Services, any information you submit there can be read, collected, or used by other users of the GEOSPAN Web Services and any PII you post could be used to contact you. We are not responsible for PII you choose to submit through these features.
We may provide you the opportunity to participate in surveys on the GEOSPAN Web Services. If you participate, we may request certain PII from you. Participation in these surveys is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name), and demographic information (such as zip code). We use this information to improve the GEOSPAN Web Services and other GEOSPAN products and services.
GEOSPAN uses industry standard approaches to securely store, control access to, and make appropriate use of Your Data, and we require our contractors and other providers to do so as well. However, no security measure is completely effective and GEOSPAN cannot guarantee the complete security of the information we collect. If you don't want GEOSPAN to know any particular information about you, you should not register to use the GEOSPAN Web Services or include it in anything that you submit or post to GEOSPAN , including posts on a GEOSPAN Site or emails to GEOSPAN .
We follow generally-accepted standards to protect the information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on the GEOSPAN Web Services, you can contact us.
11. Disclosures of Information
12. Your California Privacy Rights
California law permits its residents who provide personal information to a business creating an established business relationship as a customer to request and receive information about the business' disclosure of certain categories of personal information to other companies for their use for direct marketing. If you are a California resident and a customer of any of the GEOSPAN Web Services, you can request a copy of this information from GEOSPAN by sending email to Support@Geospan.com or a letter to GEOSPAN Corporation, Inc., Attn: California Direct Marketing Information, 6901 East Fish Lake Road Suite 156, Minneapolis, Minnesota 55369. Please include the name, street address, and email address on the account or registration you created to become a customer of any of the GEOSPAN Web Services in all requests.
13. Change of Ownership or Other Business Transition
15. Users Outside of the United States
16. Contacting Comcast & Customer Support
Revised and Effective: June 24, 2019